Letter to the editor

This message has been displayed on the Slovak Airlines website for at least the last 5 weeks:

"Due to restructuring work of the websites of the Austrian Airlines Group, flights of Slovak Airlines can not be booked for the time being via the internet."

How can any business, least of all an airline, afford to leave such a vital sales channel down for such a lengthy period of time?

We all know that website development is done offline, but the Austrian Airlines website itself is functioning perfectly well. So why would it be necessary to take down the existing site before the new version is ready?

Call me cynical, but could this be yet another attempt to limit competition for Vienna Airport and Austrian Airlines? Whatever the answer, I would be pleased to see a feature on this from the Spectator.

Charles Mabey,
Brussels

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