SLOVAKIA'S health care system is the 23rd most consumer friendly in the European Union, according to an index published by the Health Consumer Powerhouse (HCP).
HCP, a Brussels-based think tank, compiled its findings from statistics and independent research in five key areas: patients' rights and information, waiting times for common treatments, care outcome, customer friendliness and access to medication.
The Slovak system received top marks in patient access to medical documentation, examination by a GP, low breast cancer mortality, pediatric vaccination against polio and state subsidies for medication.
Its weak points were waiting times, patients' rights and information and insufficient access to new drugs, SITA wrote.
HCP recommends Slovakia work to make its health care more transparent, as well as monitor care outcome, shorten waiting times and reduce the infant mortality rate.
France's health care system placed first on the index, followed closely by Germany and Sweden.
- Martina Jurinová