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TNS Survey: E-banking preferred by 76 percent of web users

According to research published by the TNS SK agency on October 17, electronic banking is being used by around three quarters of Slovaks who have access to the internet. The study involved a survey that was carried out on 1,159 internet users in July, which showed that the most popular form of e-banking was internet banking, used by seven out of twelve internet users. This is followed by mobile and WAP banking, used by 24 percent and 10 percent, respectively. Fax banking, meanwhile, is hardly being used at all.

The study further indicated that in selection of the bank for internet banking, the most important factor for internet users are the services provided (23 percent), the cost of maintaining a personal account or package of services (23 percent) and the bank's reputation (19 percent).

Two fifths of internet-banking users have encountered problems with this system, and one in five has experienced problems more than once. TASR

Compiled by Zuzana Vilikovská from press reports
The Slovak Spectator cannot vouch for the accuracy of the information presented in its Flash News postings.

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