Spectator on facebook

Spectator on facebook

Letter to the Editor: Rude ticket checkers should be reported

Dear Sir,

In response to the Letter to Editor ["Ticket checkers give bad impression of Slovakia," Vol. 5 No. 7, Feb. 21-27], in which a lady reported having a terrible time with aggressive ticket checkers on municipal transport, I would like to say that it is very important, after having a bad experience with that kind of ticket controller, to send a compliant to the Ticket Controlling Authority at the Bratislava Transport Corporation.

I have also had a bad experience with ticket controllers, who were being very rude and not behaving very appropriately, but after submitting my compliant everything worked. It really worked - I was asked to come and explain while the ticket controller was sitting nearby, and I got an official apology.

You just have to get the ID of these guys. They have to show it to you and provide you with any information you want to know about them (name, ID number, etc). You can also ask them to show a valid ticket checker's license, which he has to supply along with the right ID card.

If you want to complain, it's very good to write a one page compliant and send it to the BTC by fax, as well as by registered mail. By law, they have to reply within 30 days.

Having a witness to swear to your side of the story is very advantageous as well.

I hope this helped.

Juraj Toma,
Bratislava

Top stories

Daughter to father: I’m going to kill you

Children are often manipulated against their parents while authorities decide about divorces and custody.

Camping in a tree? Try it in Bratislava

A creaking wooden floor and the wind swaying the branches of trees around you. Have you ever wondered how it would feel to spend a night in a tree house?

The tree-house at Kačín

Bratislava’s main railway station is getting a face lift

The derelict station still has to wait for its complete rebuild though.

The main railway station in Bratislava.

Education Ministry ready to sign for controversial project

The inspection of the procurement authority has not revealed any obstacles to signing a deal over securing better internet connection for schools, but non-governmental organisations point to unanswered questions.

Illustrative stock photo