Spectator on facebook

Spectator on facebook


Tourists love Slovak spas but hate services

FOREIGNERS visiting Slovakia enjoy the country's mountains and spas but are generally unhappy with the quality of service, said local travel agents.

Travel agents who bring Western tourists to Slovakia agreed that their clients were complaining about restaurant services that often leave tourists clueless as to what food is on the menu. Tourists would also welcome a wider choice of activities while on vacation in Slovakia.

"Visiting some castle is not enough. Everyone wants to see something of curiosity, something additional," Ivana Magátová, head of the Slovak tourism agency said to the daily SME.

While in the West it was common for tourist information centres and travel agencies to organise a whole day with activities and trips to various sights, such services remain rare in Slovakia.

Travel agents also said that the level of Slovak tourist facilities ranged from luxury common in Western states to "total despair", Martin Burnovský from Limba travel agency said.

Many foreigners also face complications with local customs officers often intentionally slowing down border checks in order to get bribes from the tourists in return for quicker service. Other problems included hygiene in toilets, and frequent car thefts, an infamous phenomenon in this central European state.

Top stories

Blog: Why did I come here?

A group of teachers and students from the Bratislava-based school gathered to support their friend, colleague, and fellow foreigner, as she had already tried four times just to get in the door of the foreign police.

Queue in front of the foreigners' police department in Bratislava.

Sagan rewrites history Video

Cyclist Peter Sagan becomes the first man to win three consecutive world championships.

Teachers and scientist support anti-corruption march

They praise the activities of students who may change the current state of corruption.

Organisers of the first student protest, Karolína Farská and Dávid Straka.

Bojnice spa fears loss of thermal water due to coal mining

The spa has turned to the EP; the mine sees claims of the Bojnice spa as not expert-based and manipulating public opinion

People enjoying hot water in Bojnice spa.