Spectator on facebook

Spectator on facebook


A good experience is a safe experience

Paying by card

Quality online shops use SSL encryption, which enables secure communication between merchant and bank. The URL address of a legitimate Slovak merchant will contain: https://nameofmerchant.sk (in the stage when paying).

Check that the merchant has an SSL certificate from a well-known authority, such as VeriSign or Thawte.

A certificate can be found in the form of an icon placed on the merchant's site. These authorities conduct background checks to ensure the identity of the merchant. If the identity of the merchant is unknown, your browser will give you a warning not to use the site.

Conditions of sale

Look for terms and conditions of sale. Generally, you are required to agree to the merchant's terms before you can proceed with the transaction. READ IT, as it might save you unpleasant surprises later on.

The law's on your side

E-commerce laws in Slovakia protects consumers by:

- Ensuring a 24-month minimum product guarantee*

- offering a 7-day cooling off period when goods can be returned without reason

- Providing recourse to the Trade Inspection agency if the merchant does not deliver as expected

*In order for online shoppers to take advantage of the 24-month guarantee, they must have a valid, dated invoice and confirmation of payment

Read the fine print

Always take notice of:

- Required payment method

- Detailed information about the goods

- conditions under which the contract can be terminated

- Method of returning the goods to the shop

- Merchant details (name of the merchant, address, address of electronic post, phone number, company registration number from the business register, tax identification number)

Word of mouth

Check the merchant's reputation by asking friends or conducting online research. Be wary of prices too good to be true. While everyone wants a good deal, prices should not be suspiciously low. That generally indicates fraud.

Top stories

Kiska appoints Pellegrini cabinet

The president approved the new government, despite some reservations. The new PM promises to investigate the murder of the journalist and his fiancée.

Peter Pellegrini's government

Organisers cancelled the Bratislava protest

But they are ready to monitor the steps of the new government closely and return to streets when necessary.

Andrej Kiska met with the representatives of the For a Decent Slovakia initiative.

There is still work to be done

2018 is not a re-run of 1989, but there is a connection.

Bratislava, March 16

What Easter events will be held in Bratislava?

There will be Easter concerts, markets as well as workshops

Easter traditions in Slovakia.