Tax directorate website crashes

MARCH is the month for taxes in Slovakia as the deadline for submitting income tax returns is at the end of the month.

MARCH is the month for taxes in Slovakia as the deadline for submitting income tax returns is at the end of the month.

However, about half of all Slovaks had not finished declaring their tax liability by March 30, the Sme daily reported. And the Tax Directorate’s online service for submitting tax returns went out of commission on the second to last day of the month due to a high number of uploads.

“Our website has hit some technical limits,” Beata Uhrínová of the Tax Directorate press office said, as quoted by Sme, adding that the agency cannot solve the situation at the moment as it would require a completely new “architecture for the site”.

Thus, only one day before the deadline, half of Slovak taxpayers were left with only the traditional means of declaring taxes: by delivering a hard copy of the form to their tax office in person or sending it via the postal service.

The Tax Directorate has already announced that they will not issue any exceptions for those who do not meet the deadline due to the website’s failure.

Sme reported that the provider of the online service is Novatech company, which has received a formal complaint from the Tax Directorate.

The CEO of Novatech responded, as reported by Sme, that the limited capacity of the web portal which caused the failure was the responsibility of IBM.

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