THE BOOM in data centres is helping to accelerate outsourcing services. This is the opinion of experts active in the data-centre sector, who add that better knowledge and more information is the key to higher usage of their services.
“[It is necessary] for people at least to know that something like this exists,” Michal Majerčík, the director general of CNC, said in June, as quoted by the Trend weekly. He added that it is hopeless to expect company managers to get information about data centres and the services they provide from their IT experts because such people are afraid they might lose jobs, even though this need not be true.
Miroslav Strečanský of Swan said he believes that it is necessary to explain to company managers that an internal IT solution costs them the same as outsourcing it, but when they opt for the latter they get significantly higher value.
Vladimír Dóša, project manager at Datahouse, was quoted as saying he regards the boom in data centres as good promotion. According to him, this is why he welcomes competition: “Clients look at data centres in a different way when there is only one [compared to] when they are more data centres.” He believes that company managers trust outsourcing more when they see that this business model is thriving.
Dušan Mesár, executive officer of Dial, highlighted that it is necessary as part of the message to communicate to clients how data centres are protected. According to him, clients already know that data-centre operators are able to offer internet connectivity, stable temperature and humidity. But it is necessary to convince them that operators are also able to provide physical security.
“It is necessary to help clients overcome concerns that their data may be stolen or abused,” said Mesár.
He pointed to a range of solutions for physical security in data centres: from fingerprint scanners upon entry, to camera systems and movement detectors, to lockable cages for servers.
9. May 2011 at 0:00 | Compiled by Spectator staff