Energetické Centrum power supplier receives record fine

Power supplier Energetické Centrum has been handed a record fine of €1 million by the Regulatory Office for Network Industries (ÚRSO) after it found the firm had charged prices up to 300 times higher than the limit set by ÚRSO, ignored complaints from customers, been late repaying overcharged fees and had hindered consumers who tried to change suppliers.

Power supplier Energetické Centrum has been handed a record fine of €1 million by the Regulatory Office for Network Industries (ÚRSO) after it found the firm had charged prices up to 300 times higher than the limit set by ÚRSO, ignored complaints from customers, been late repaying overcharged fees and had hindered consumers who tried to change suppliers.

ÚRSO said it had launched an investigation into the firm after receiving numerous complaints from Energetické Centrum clients, the Sme daily wrote on May 17.

Ján Slabý of Energetické Centrum said his firm was unable to comment as it was still studying the 80-page ruling by ÚRSO. Energetické Centrum was bought in February by the Swiss company Cromicron.

Source: Sme

Compiled by Zuzana Vilikovská from press reports
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