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Bank ordered to return money lost through phishing attack

A BANK has been ordered to compensate a client who lost €3,000 while falling victim to a phishing attack.

A BANK has been ordered to compensate a client who lost €3,000 while falling victim to a phishing attack.

The case dates back to 2010, when a client of the VÚB Bank unwittingly gave up his Internet banking security codes to fraudsters through a computer virus that misled him to a website that appeared to be the bank’s Internet banking site.

The bank refused to return the money to its client, arguing that his computer wasn’t secured sufficiently, and that the bank’s internet banking site warns contains a warning about secure work with the service. The Trenčín District Court however ruled that the bank has to return the money, and the higher instance court confirmed the ruling in June, the TASR newswire reported September 22.

The bank was ordered to return the money based on the law on payment services, including interest for belated payment. Since the court ruling is effective and it cannot be challenged, VÚB Bank respected it and paid the sum to its client, the bank’s spokesperson Alena Walterová said.

“We however don’t agree with the ruling and the argumentation for the decision, and we consider it wrong,” she told TASR.

The bank maintains that the client behaved negligently with his authorisation data for Internet banking, and doesn’t believe that the client fulfilled the legal duty to perform all that was necessary to secure the protection of his personalised security data.

Source: TASR

Compiled by Michaela Terenzani from press reports
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