Fees for leaving a mobile operator might soon be a thing of the past as the Slovak Telecommunications Office (TÚ) wants to ban billing the usual fee of €8 for changing clients’ mobile operator.
The watchdog had already called on operators – first in 2009 – to not discourage clients from leaving by imposing such fees, or to lower them to €4. As recently as last month, TÚ head Ladislav Mikuš recommended operators to re-think charging these fees. All such informal efforts have come in vain, however. Thus, both Slovak Telekom and Orange still ask their leaving clients to pay them. O2 is the only mobile operator not charging this fee, the Sme daily wrote on November 21.
The directive by the TÚ must be preceded by a so-called “public consultation” which shall be launched within two months and is expected to last for two more months; with the real change foreseen for March next year. The public debate will stipulate whether there will be no fee, or just a small symbolic fee.
Compiled by Zuzana Vilikovská from press reports
The Slovak Spectator cannot vouch for the accuracy of the information presented in its Flash News postings.
21. Nov 2013 at 14:00