New global service centre in Košice

The Embraco company opened a service shared centre in Košice, with the outlook of employing 120 to 150 people within two years.

Embraco plant in Spišská Nová VesEmbraco plant in Spišská Nová Ves (Source: SITA)

“The Global Business Support (GBS) Centre will serve shared services for the whole Embraco, starting with human resources and financial services”, HR manager of the company Roman Kollár said for the TASR newswire on March 8. 

The corporation has been operating in Slovakia in Spišská Nová Ves already for 18 years. When planning location for a global centre, Mexico, India, China and Ireland were considered. However, Slovakia’s disadvantages in infrastructure compared to world metropolises were compensated by positives like good-quality human resources in Košice Region.

“Our arrival was welcomed by all universities,” head of the Košice centre Raul Moreira said. “We have had good references from other service centres located in the city.” 

He added that the proximity of the plant in Spišská Nová Ves played a role, as well as the geographic location: somewhere in the middle between our plant in Brazil and Mexico, and in China on the other hand. 

“Individual plants on three continents summarise every month their results, and send them to us for final processing,” Moreira said. “Currently, we are preparing recruitment of people to fill vacancies in logistics, purchasing, IT or marketing, i.e. processes which we want to launch here gradually.”

The GBS centre offers a beginning career for university graduates but also positions for experts or department leaders. Thus, also people who in the past left to work in Bratislava or Prague – where shared service centres are already well established, can use the opportunity to return.

This is the third centre of this type, dean of the Economic Faculty of the Technical University of Košice Michal Šoltés said. Embraco noted that it offers competitive salaries comparable with similar facilities. 

Embraco produces hermetic compressors for households and for commercial cooling, employing around 12,000 people in its plants in Brazil, Mexico, China, Italy and Slovakia. 

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