Client centres not working properly

Several documentation centres of the Interior Ministry experience problems; will have longer opening hours to accommodate clients.

The client centre on Tomášikova Street in BratislavaThe client centre on Tomášikova Street in Bratislava (Source: TASR)

Due to problems with internet connections, people may have problems to ask for or take their new documents, like IDs, passports or driving licences, at the client centre on Tomášikova Street in Bratislava.

The problems should last until 13:00, while the Interior Ministry tries to solve the problems.

“To accommodate the requirements of our clients as much as possible, the centre on Tomášikova will be open until 20:00 today,” said Bratislava police spokesperson Tatiana Kurucová told the SITA newswire.

The press department of the Interior Ministry meanwhile informed that several client centres face problems with uploading the certificates necessary for qualified electronic signature for IDs. The problems, however, should also be solved before 13:00.

“Due to today’s failure we will prolong the opening hours at departments dealing with identification papers to 16:00 on November 24 and 15:00 on November 25,” the ministry added for SITA.

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