Spectator on facebook

Spectator on facebook

O2 to reimburse clients for roaming malfunction

All roaming services were restored by June 1.

Roaming is important for users of mobile phones, illustrative stock photo.(Source: AP/TASR)

The O2 mobile operator fixed an error that caused 100,000 of its clients to not be able to acess roaming services abroad.

The company announced on June 2 that it would compensate its clients in two ways – a several euro discount from their individual invoices the amounts and a free GB of data, the Sme daily wrote.

Technical analyses showed that the failure was caused by a software error on the communication nodes of the operator’s supplier, CETIN, the TASR newswire wrote.

The glitch lasted from the afternoon of May 30 until the evening of May 31, when international calling was reinstated. Roaming services were restored gradually, O2 spokesperson Tereza Molnár told the TASR newswire.

The processing of personal data is subject to our Privacy Policy and the Cookie Policy. Before submitting your e-mail address, please make sure to acquaint yourself with these documents.

Top stories

Long-neglected Renaissance house in Bratislava’s centre reveals its secrets Photo

The National Trust is bringing the historical Rómer’s house back to life.

Renaissance Rómer’s house in the Bratislava's Old Town

Slovak healthcare needs thousands of medical workers

Slovak doctors, nurses and midwives are not hesitating in finding better work conditions abroad.

Illustrative Stock Photo

RE-inventing modern theatre Photo

This year's international theatre festival REvolves around the prefix “re”, playing with its meanings and connotations, while also commemorating the years in (Czecho-)Slovak history ending with 8.

TR Warsaw: My Struggle

Foreigners: Top 10 events in Bratislava Video

Tips for the top 10 events in the capital between September 21 and September 30, plus regular services in different languages, training, temporary exhibitions and highlights of the year.

Kapitulská