Robots as waiters or online winetasting. Innovations slowly making their way to Slovak restaurants

Innovations in gastronomy address the lack of waiters, lack of respect of food intolerances as well as Covid-induced closure of wine shops.

Innovations in gastronomy bring new experience for customers. Innovations in gastronomy bring new experience for customers. (Source: Courtesy of Bite&Byte)

Robot waiters, automatic wine dispenser machines and mobile apps have started penetrating the food and beverages sector in Slovakia. Restaurants, wine shops and other gastronomic outlets are coping with the shortage of professionals and the impact of the pandemic, all the while making their business special and more convenient for clients.

“The potential of innovations in gastronomy lies in combining human energy with new technologies without completely eliminating the most important ingredient in this segment, which is hospitality,” Viliam Pavlovský, president of the Alliance of Slovak Gastronomy (ASG), told The Slovak Spectator.

Slovak gastronomy, hit by pandemic-induced closures, is suffering from the departure of labour from the sector into other ones. This is a reason why some restaurants are looking at ways to replace human labour with robots and technology.

“Gastronomy is very diverse and there are concepts where such progress may not be a problem at all,” said Pavlovský. “Nevertheless, we have a number of concepts where such a solution is not acceptable, because human hospitality and personal contact will never be replaced by a robot.”

Meet your robot waiter

The rest of this article is premium content at
Subscribe now for full access

I already have subscription - Sign in

Subscription provides you with:
  • Immediate access to all locked articles (premium content) on
  • Special weekly news summary + an audio recording with a weekly news summary to listen to at your convenience (received on a weekly basis directly to your e-mail)
  • PDF version of the latest issue of our newspaper, The Slovak Spectator, emailed directly to you
  • Access to all premium content on and

Top stories

Igor Matovic

PM’s calls for “respect” are ignored by his own colleagues

Finance minister proposes massive handout without consulting PM.

4 h
Car poduction in Kia Slovakai in Teplička Nad Váhom

Automotive industry faces the biggest transformation in its history

Slovakia remains the world’s biggest car manufacturer per 1000 inhabitants.

8 h
Illustrative stock photo

Citizenship amendment postponed due to new Hungarian law

The amendment will be discussed in the second reading in parliament in February 2022 at the soonest.

7 h
Skryť Close ad