UPDATED: 30. JAN 2018, AT 13:10

Business service centres are ramping up the labour force

They offer new jobs and the possibility of career growth.

BratislavaBratislava(Source: SME)

Business service centres began to mushroom in Slovakia, a country now dubbed an automotive super power, almost 20 years ago. They have often arrived silently on the heels of manufacturing companies, introducing more sophisticated jobs while improving the local labour force. Now, this sector is one of the main pillars and driving forces of the country’s economy with prospects for further growth.

But to maintain the momentum, business service centres need to find answers to the challenges of the local labour market while preserving the best talents.

“The business service sector has become the third largest employer in Slovakia, after the automotive and electrotechnical industry,” said Economy Minister Peter Žiga.

Based on the statistics of the Economy Ministry, there were 63 business service centres (BSCs) located across the country as of November 2017, employing almost 36,000 people while offering an average monthly wage of €1,730. This is significantly above the country’s average which was €925 for the first three quarters of 2017.

Low wages and low operating costs first drew BSCs to Slovakia. Today, BSCs in Slovakia believe their qualifications and natural expertise, along with the flexibility of the local labour force, are advantageous and provide a competitive edge.

“Certainly, one of the reasons why we’ve been so successful here in Slovakia is that we’ve found people who help us reinvent the way we do things,” said Paul Burt, managing director of the IBM International Services Centres in Bratislava. “They help ensure we do things in the most efficient and cost-productive way.”

Impact on the labour market

“With the arrival of BSCs, the labour market in Slovakia has changed significantly,” Anna Schwarczová of the HR company CPL Jobs told The Slovak Spectator.

BSCs have created thousands of new positions while increasing the demand for candidates with language skills. They have also eased university graduates entering the labour market and introduced the corporate culture of their mother companies here.

Read more: What career path can BSCs offer to their employees? How do they tackle the problem with lack of labour force?

The rest of this article is premium content at Spectator.sk
Subscribe now for full access

I already have subscription - Sign in

Subscription provides you with:
  • Immediate access to all locked articles (premium content) on Spectator.sk
  • Special weekly news summary + an audio recording with a weekly news summary to listen to at your convenience (received on a weekly basis directly to your e-mail)
  • PDF version of the latest issue of our newspaper, The Slovak Spectator, emailed directly to you
  • Access to all premium content on Sme.sk and Korzar.sk

The processing of personal data is subject to our Privacy Policy and the Cookie Policy. Before submitting your e-mail address, please make sure to acquaint yourself with these documents.

Top stories

Gorilla sends Slovaks back to the streets

For a Decent Slovakia protests continued in five locations around Slovakia.

Košice protest on October 18

Nicholson: Only a naive person would believe anything has changed

A former Slovak Spectator and Sme journalist wrote a book about the Gorilla file.

Tom Nicholson

Protests will take place, Pellegrini says Fico can sleep well at night

Read the reactions to the published Gorilla recording.

Smer chair Robert Fico

Two nominees for Record of the Year released within a week

Arguably, only a handful of journalists are likely to hear all 39 hours of Gorilla, but the public will no doubt jump at some sequences.

Protests over the Gorilla scandal drew thousands into Slovakia’s squares.