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New integrated online service makes planning for electrical outages easier

The Slovak-English service is available for all electricity consumers in western Slovakia.

(Source: Courtesy of Západoslovenská Distribučná )

The power distribution company Západoslovenská Distribučná operating in western Slovakia has launched an integrated search engine enabling electricity consumers to check whether there is an electricity outage planned for their supply point or whether a failure lasting longer than 15 minutes has been reported.

“This is an online service provided by the power distributor for all electricity consumers in western Slovakia regardless who their electricity supplier is,” Západoslovenská Distribučná informed.

The new service is available in English as well as Slovak.

Up until now, the company had two independent search engines on its website. One for planned outages and the second one for current failures. Their integration is not the only improvement, however, as it is now adapted to more devices including notebooks, tablets and smartphones.

While electricity distribution companies are obliged by law to publish the dates of planned outages, Západoslovenská Distribučná is the only distributor enabling a search for current failures.

“We introduced the possibility of searching for failures lasting more than 15 minutes as a supplementary service in order to get closer to clients’ needs,” the company writes on its website.

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