Many employees had to turn their homes into offices during the pandemic. (source: Unsplash)
Business and shared service centres are used to working remotely and use the latest technology in their operations. The pandemic has thus not been as much of a blow as in other sectors, say the people who represent the sector in Slovakia.
The Slovak Spectator spoke with David Reilly, Bratislava SSC Site Leader at Lenovo Slovakia; Christian Schulz, CEO of Henkel Slovensko and Head of GBS+ Bratislava; Paul Burt, Location Leader and Managing Director of IBM International Services Centre; Martin Džbor, Chief Strategy & Technology Officer of Deutsche Telekom IT Solutions Slovakia in Košice; and Martin Bednár, Senior Vice President of Dell.
The respondents answered the following questions:
The Slovak Spectator (TSS): What impact did the coronavirus pandemic have on the business service centres (BSC) sector in Slovakia and your company in particular?
