7 things people believe about business service centres

Which stereotypes about BSCs are true and which are just myths?

BSCs are more than just call centres, contrary to popular belief.BSCs are more than just call centres, contrary to popular belief. (Source: Fotolia)

Despite their increasing influence on Slovakia’s economy, the public often does not understand what people working at business service centres, or shared service centres, are actually doing at their jobs and what their prospects for a future career are.

The Slovak Spectator interviewed leaders of the biggest business service centres (BSCs) in Bratislava, confronting them with some of the most common myths about the work in their sector.

1. I’m too creative for a BSC job

The leaders of service centres stress that BSCs are no longer just the call centres most of them were in the 1990s. At the same time, they admit part of the job covers just transactional activities. The leaders of BSCs agree it is around 20-30 percent of their jobs.

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